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Privacy

Your data, plainly

What we keep, why we need it, and the choices that remain yours.

What we collect

Your name, email, phone number and delivery addresses - given when you create an account, order, or write to us. We also keep payment proofs uploaded for DuitNow transfers.

Why we collect it

To fulfil orders, arrange delivery, confirm payments and answer your messages. Marketing email or WhatsApp only happens with your explicit consent, which you can withdraw at any time.

Who sees it

Our small team, our email provider for messages we send, and couriers for delivery. We do not sell your data or share it for unrelated advertising.

How long we keep it

Account data is retained while your account remains active. Order records are kept for accounting, but personal fields can be anonymized on request.

Your rights under PDPA

Under Malaysia's Personal Data Protection Act you may access, correct, or ask us to delete your personal data. Write to us and we will act on it.

Contact the studio

Lumivane - Khamis Ventures Sdn. Bhd. Last updated July 2026.